Ritanaf Farms (“we,” “our, ” or “us”) is a family-run agribusiness specializing in the cultivation and sale of mushrooms in fresh, dried, powdered, and briquette forms. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently.
1. Information We Collect
When you interact with our website, we may collect: Personal Information you provide directly, such as your name, phone number, email
address, and delivery details when placing an order or making an inquiry.
Transaction Information such as purchase history and payment details, where applicable.
Technical Information such as IP address, browser type, and browsing activity on our site, collected through cookies or analytics tools.
2. How We Use Your Information
We use the information collected to: Process and deliver your orders.Communicate with you about your orders, inquiries, or promotions.
Improve our products, services, and website.
Maintain records for accounting, compliance, and customer service purposes.
Share customer experiences (with consent) to highlight the nutritional and
community benefits of our products.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers strictly for the purpose of fulfilling orders, processing payments, or delivering services. We may also disclose information if required by law or to protect our legal rights.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. While no system is completely secure, we continuously review and improve our safeguards.
5. Your Choices and Rights
You have the right to: Access and update your personal information.
Request deletion of your personal data (subject to legal or contractual obligations).Opt out of receiving marketing communications from us at any time by using the
unsubscribe link in our emails or contacting us directly.
6. Cookies
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but some parts of the website may not function properly.
7 . Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Ritanaf Farms
Kumasi
Email:
Phone: